Travel Services
People First, Always
At CTI, we work with people and for people.
Our commitment is rooted in building strong, human connections and delivering a highly personalized service experience.
We stay close to our travelers throughout their journey, providing reliable, round-the-clock support in both Italian and English.
For us, service doesn’t stop once the trip begins… it travels with you.
Business Travel Center
At CTI, customer service starts with people and our ability to connect with them in a truly personalized, responsive way.
Our Business Travel Centers, located across key international markets including our own US headquarters in New York, are designed to deliver consistent, high-touch service wherever your travelers are.
Every account is supported by a dedicated team of experienced travel consultants who work closely with our clients to understand their specific needs, implement their travel policies, and provide tailored support throughout the entire travel journey. This team structure ensures continuity and familiarity so you’re not just calling a ‘help desk’, you’re working with professionals who know your business, your travelers, and your priorities, ensuring continuity, fast issue resolution and a more thoughtful, human-centered travel experience.
We’re committed to delivering:
- 24/7 multi-lungual assistance
- Consultative service that balances traveler comfort with cost control
- Proactive support that goes beyond the standard
- Technology-enabled service backed by robust booking, reporting, and communications tools
- A partnership approach — not just a booking function
Wherever your business takes you, our expert advisors are always just a call or click away, ready to move with you, wherever business takes you.
VIP Service
Experience business travel the way it should be, effortless, flawless, and tailored just for you!
Our elite team of travel experts is on call year-round, ensuring every journey is seamless from start to finish. VIP travellers and their families enjoy personalized attention, proactive updates, and meticulous care at every step.
From pre-departure reconfirmations to smooth arrivals, we handle every detail so you can travel with confidence, style, and complete peace of mind. With us, business travel isn’t just managed, it’s elevated to an art!
CTI Emergency 24/7 Service
An unexpected event, by its very nature, cannot be anticipated. But this does not mean that we allow our customers’ business trips to be ruined.
Our CTI emergency service guarantees an immediate response to the needs and requests of our business customers, wherever they are in the world, at any time.
Outside of regular business hours, CTI ensures continuous coverage through our 24/7 Emergency Service because we believe traveler support should never pause.
This round-the-clock service is powered by an efficient, well-structured system. Our team is fully trained to manage changes or urgent requests at any level, at any time. It’s seamless, uninterrupted support is designed to keep your travel moving smoothly, day and night.
Visa/Insurance
CTI Cisalpina Tours International takes care of the fulfillment of visa application procedures and work permits for the foreign travel of Italian and international citizens or customers’ guests.
CTI guarantees full support in creating flight plans and invitation letters for visa applications.
Additionally, we improve the Travel Experience of our customers by providing a full Insurance service covering every aspect and need of the traveller.
