Business travel, it's time for the business travel consultant
Even in business travel, it is no longer just a matter of codes, GDSs and fares: in an environment that has made airfare a commodity, here are who are the “guardian angels” of corporate travel, between flexibility and the human touch.
The pandemic has reshaped the way we travel, not only when we do it for pleasure. The business travel industry has also seen many of its dynamics profoundly change in recent years and redefine professionalism and expertise. Like that of the business travel consultant who, from a booking clerk specializing in IATA codes and fares, has now transformed into a full-fledged personal travel assistant.
